Here to help
Features, comparison and usage
Oral health tips, tricks and Q&A
Coupon codes, gifts, and payments
Tracking, costs and methods
Returns, refunds and order cancellations
Subscriptions / Account
Manage account, refills, and subscription activation / cancellation
Lost, dropped, stolen, broken
Frequently Asked Questions
- How do I change the battery?
- How is quip powered?
- How do I use the quip refillable floss?
- How long does quip floss last?
- What is the floss string made out of?
- Where is the $25 Toothbrush?
- Where can I purchase brush heads?
- How do I order a new Multi-Use Travel Cover?
- How do I cancel an order?
- How much is quip in my currency?
- How do I apply a retail code, coupon or referral code?
- How can I track my package? (US orders)
- How do I return my quip order?
- Can I return quip order if not satisfied?
- How can I change the contents of my refills?
- How do I cancel my subscription?
- How do I update my refill address?
- Do you have a warranty / lifetime guarantee?
- My quip isn't working!
- How to contact us