How do I cancel an order? Phil May 15, 2018 18:10 Updated Follow To cancel an order, you'll need to email us for help. - Click "contact us" (or email [email protected]) - Include your name and order number. - We can process the cancellation as long as the order has not already shipped out. Related articles How do I cancel my subscription? Can I cancel or pause my plan? Can I skip a refill? How to contact us Where is the $25 Toothbrush? How do I return my quip? Comments 0 comments Article is closed for comments.