Store orders process to ship within an estimated 0–3 business days. Refill orders process in 3–5 business days. We ship out domestic (US) orders via DHL, and delivery is handled by USPS.
Store orders are processed within an estimated 0–3 business days from when they are placed. If we expect this time range to be longer than normal, it will be stated at the top of our store page or on the product image (also in your order confirmation email). Once your order has shipped, we will send you an email with tracking information.
Choose from three shipping options
(all time ranges given are in estimated business days):
US | Free ($5 without a plan) | est. 3–7 business days
International | $15 | est. 15 business days
US | $10 (with or without plan) | est. 2–3 business days
Not offered for international
US | $25 (with or without plan) | est. 1–2 business days
International | $40 | est. 7 business days
Refills ship with basic shipping
US | Free | est. 3–7 business days
International | Free | est. 15 business days
If you experience any shipping issues, please contact us within 30 days from the date of shipment at firstname.lastname@example.org. After 30 days, we cannot reship [or refund] an order that is already shown as delivered.