Refill plans ship with free delivery every 3 months. That’s how often dentists recommend replacing your brush head to keep your bristles fresh and effective.
Our subscription is only available on a 3-month dentist-recommended schedule because that’s when bristles become dirty, worn and ineffective and stretching your toothpaste any longer can compromise your oral health. We are unable to adjust this schedule apart from cancellation.
If you would like to receive refills more often, you can either:
- Increase the quantity of refill products per order so you can replace them more often
- Add a new subscription every month for your first 3 months to get on a monthly schedule
- Email us if you have any questions!
You’re not locked into a commitment with any refill plan, and you can cancel anytime with no charge at www.getquip.com/accounts. If you subscribe to year-long prepaid plan, you will continue receiving refills every 3 months (unless you cancel and request a refund within 30 days of purchase). Please note that we are unable to send the remaining brush heads on a prepaid plan if you cancel early as this is an automated subscription system.